Question 1

Does a water softener remove iron?

Accepted Answer

No. A softener targets hardness — it swaps calcium and magnesium for sodium on an ion-exchange resin. Iron is a different problem: dissolved iron fouls and coats softening resin, so it has to be taken out upstream by a dedicated iron-removal filter. On borewell-fed supply the correct sequence is iron pre-treatment first, softening second.

Question 2

Why does my water turn yellow / orange after standing?

Accepted Answer

That is dissolved iron oxidising. Water from a borewell can look clear at the tap, but once it sits and meets air the iron turns to rust and the water goes yellow or orange — the same stain you see on basins, tiles, and white laundry, often with a metallic taste. It is a treatable water-chemistry issue, removed by an iron filter sized to the iron load.

Question 3

Iron remover vs water softener — which do I need?

Accepted Answer

It depends on what your water actually carries, which is why we test before we size. Iron staining (yellow/orange marks, metallic taste) calls for an iron-removal filter. Scale on geysers, fittings, and glassware calls for a softener. Borewell-fed homes usually need both, in that order — iron filter first to protect the softener resin. The free survey test tells you which.

Question 4

Is borewell water in Salt Lake / New Town / Rajarhat safe?

Accepted Answer

These areas run largely on borewell augmentation, and borewell chemistry varies block to block. Iron and hardness are common and visible; some suburban boreholes also carry arsenic, which you cannot see or taste. That is exactly why a free on-site water test is part of every survey — we read your specific borehole before sizing anything, rather than assuming a city-wide number.

Question 5

How often does the system need servicing?

Accepted Answer

Year one of AMC is included with every install. Comprehensive tier is a monthly engineer visit; Standard tier is quarterly. Each visit covers parameter testing (hardness, iron, TDS, pH), backwash and regeneration checks, salt top-up where applicable, and a same-day written report. Iron filters and softeners are media-based, so periodic backwash verification is what keeps them performing.

Locality	Supply	Iron	Hardness	TDS	Dominant issue	Typical system
Park Street	KMC treated	<0.3 ppm	100–180 ppm	180–320 ppm	Mild scale	BathSoft / Drinking
Alipore	KMC treated	<0.3 ppm	120–200 ppm	200–350 ppm	Light scale, taste	BathSoft / Drinking
Ballygunge	KMC treated	<0.3 ppm	120–200 ppm	200–350 ppm	Light scale	BathSoft / Drinking
Hindustan Park	KMC treated	<0.3 ppm	120–200 ppm	200–350 ppm	Light scale	BathSoft / Drinking
Tollygunge	KMC + borewell	0.3–1 ppm	150–280 ppm	300–500 ppm	Scale, occasional staining	HomeSoft + BathSoft
Lake Town	Mixed	0.5–2 ppm	200–350 ppm	350–650 ppm	Staining + scale	Iron filter + HomeSoft
Behala	Borewell/mixed	0.5–2 ppm	200–350 ppm	350–650 ppm	Yellow staining, scale	Iron filter + HomeSoft
Salt Lake	Borewell/mixed	0.5–3 ppm	200–400 ppm	400–800 ppm	Yellow stains, metallic taste, scale	Iron filter + HomeSoft
Rajarhat	Borewell	0.8–3.5 ppm	250–450 ppm	500–900 ppm	Heavy staining + scale	Iron filter + HomeSoft
New Town	Borewell	0.8–3.5 ppm	250–450 ppm	500–900 ppm	Heavy staining + scale	Iron filter + HomeSoft

Uniwater in Kolkata.

What Kolkata water actually looks like.

Where we’re active in Kolkata.

What the water reads, area by area in Kolkata.

Park Street

Alipore

Ballygunge

Hindustan Park

Tollygunge

Lake Town

Behala

Salt Lake

Rajarhat

New Town

Iron in Kolkata water — the long read.

Iron in Kolkata water — stains, causes, and removal.

Local engineers. Not subcontracted.

Recent installs in Kolkata.

What goes into a Kolkata home, typically.

HomeSoft

BathSoft

Drinking water systems

Charnock Hospital

Water questions, answered for Kolkata.

Most water companies show up when something breaks. We show up every month.

Automated.

Verified by an engineer.

Owned by us.

Ready for a free survey in Kolkata?